GroceryAid has been providing emotional, practical and financial support for people working in the grocery industry since 1857.

Working in partnership with hundreds of supporters from across the trade, the charity helps colleagues within the grocery industry from: Multiple Retailers, Wholesalers, Convenience Stores, Independents, Manufacturers and Service providers.

Last year, the charity experienced a 61% increase in incidences of support, a 17% increase in calls to its helpline and 114% increase in the instances of online support and partner referrals.

Any colleague working in the grocery industry can access the free and confidential emotional and practical support, plus financial advice, from the first day of their employment. After six months of continuous employment, colleagues may be eligible for one of our non-repayable financial grants.

To access these services, colleagues can call the FREE and confidential Helpline, which is available 24 hours a day, 365 days a year. BACP accredited counsellors answer the Helpline and can provide immediate emotional support and guidance. More than 200 languages are also supported through the Helpline, on request.

For those colleagues who prefer using the internet, is where they can read about all the services on offer, the eligibility of each one and how to apply for financial grants. Colleagues can request more help by emailing

GroceryAid raises the majority of its funds through an annual events calendar which enables it to continue offering its service free of charge, without membership fees.

Financial Wellbeing

From planning a monthly budget to calculating affordability when borrowing, GroceryAid has lots of handy tools on its Financial Wellbeing Platform, created in Partnership with Money Helper, to help get finances back on track.

Find out more: /finances/

Financial Grants

Our non-repayable grants are designed to help those experiencing an unexpected emergency, a change in circumstances or a sudden gap in income and are available to those who have worked in the industry for six months or longer.

Find out more: get-help/financial-assistance/